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Delivery

Delivery 

On orders over £50 FREE delivery

Please allow 4-5 working days for delivery (may take longer for orders outside UK depending on local postal services)

Your parcel will be delivered to you by Interlink/HERMES or Royal Mail, at our discretion, depending on the size and weight of your delivery.  

If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.

You will be required to sign for your package, so please make sure someone is home to sign for it. 

 Order before 2pm for next day delivery. Delivered Monday - Friday. Excluding bank holidays. Standard delivery takes between 3-5 days once dispatched. We aim to dispatch all orders within one business day. At busier times of year, this may not be possible but if you need an item urgently please get in touch and we will do our best to accommodate you.

Special delivery instructions

If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.

How carefully is my order packaged?

We take great care in packaging your order, using the necessary materials according to its weight, size and how fragile it is.

Please note that if your order is being shipped outside of the UK or the EU, you, as the customer, are subject to duties and import taxes.You will be billed directly by the customs office of the destination country.

Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered or delayed parcels if incorrect delivery details have been given to us.